Knowledge Centre

Mistreatment 'more prevalent among women in low-paid jobs'

Mistreatment at work is concentrated in female-dominated, low-paid jobs in certain sectors, a TUC report has found.

Employment advisers from Citizens Advice (CABx) and the Law Centres Federation were interviewed for the TUC's Commission on Vulnerable Employment.

They told researchers that people facing mistreatment in their jobs are most likely to work in private care homes, in hotels and restaurants, in the hairdressing and beauty sector, in wholesale and retail and in cleaning companies.

Some 79% of advisors said that they received reports of unfair dismissal at least once a week. Just as frequently, 67% said that they dealt with problems of pay, and 60% with problems concerning working time or contractual rights.

More than half of the advisors surveyed also said that they often came across 'repeat offender' employers.

TUC general secretary Brendan Barber said the TUC was "shocked at the extent of abuses of employment rights reported".

"It is unacceptable that these practices exist today," he said.

Business insurance is issued by Royal & Sun Alliance Insurance plc, which is authorised and regulated by the Financial Services Authority (Reg No. 202323). All offers subject to availability. For your protection, telephone calls may be recorded or monitored. Discounts based on prices available for like-for-like RSA policies. Apart from Van where following our May 2008 rate review over 10% of customers could pay at least 25% less. Half price breakdown is available to customers buying a Van or Business Car policy starting on or before 31st December 2008. Standalone breakdown is not available.